We aim to provide good quality health care (including health promotion, disease prevention, treatment of illness and management of long term disease), to all of our patients through all stages of their lives.
We will treat you with courtesy, respect, sensitivity and openness.
We will maintain appropriate, confidential medical records and respect your right of access to them.
Your doctor will discuss your condition with you and explain the reasons for any investigations, treatment or referrals. He will explain the main purpose of any drugs prescribed for you and will tell you about any significant common side effects.
We will review your repeat medication at least once a year.
We aim to give you at least 24 hours notice of any unavoidable appointment cancellation.
We will try to see you as close to your appointment time as possible. We will always try to offer an explanation if your appointment is significantly delayed
