Knights Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes will be dealt with in accordance with the Act. You (or your ... [continue] Access to medical records

Chaperone Policy

Knights Surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the dignity and ... [continue] Chaperone Policy

Comments, Complaints and Suggestions

We hope that, if you have a problem, you will use our practice complaints procedure. We believe that this will give us the best chance of putting right whatever has ... [continue] Comments, Complaints and Suggestions

Complaints and compliments

We take complaints very seriously. Our aim is to give you the highest possible standard of service and we try to deal swiftly and thoroughly with any problems that may ... [continue] Complaints and compliments

How to register

Thank you for your interest in registering at our practice. Please contact reception for information on how to register or you can complete the online form below. Please email the ... [continue] How to register

Patient confidentiality

Confidentiality is very important to us. Any medical information about you will only be shared with other health professionals involved in your care. Please note that although our secretarial staff ... [continue] Patient confidentiality

Patient rights and responsibilities

Please inform reception of any change of name, address or new telephone number. Remember to cancel any appointment with the doctor or nurse if you are no longer able to ... [continue] Patient rights and responsibilities

Practice boundary

Please ask or contact our reception for catchment area covered by the surgery

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Useful website links

Knights Surgery is not responsible for the content of external internet sites Basildon and Brentwood Clinical Commissioning Group South West Essex Community Health Service Basildon Hospital Basildon District Council East ... [continue] Useful website links

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 22nd October, 2014